Order Tracking

At Zita Diamonds, we understand the excitement of awaiting your sparkling treasures. Once you've made a purchase, tracking your order is seamless. Transparency is our promise, ensuring you stay informed every step of the way. Kindly follow this step-by-step guideline for customers to track their orders on the Zita Diamonds website

1. Log In

Visit the Zita Diamonds website and log in to your Shopify customer account.

2. Navigate to Order History

Once logged in, find and click on the "Account" or "My Account" section.

3. View Order History

Look for an option like "Order History" or "View Orders." Click on it to access your past orders.

4. Select the Order

Locate the specific order you want to track from the list of your previous orders.

5. Click on Order Details

Click on the order number or a "View Details" link to see more information about the selected order.

6. Find Tracking Information

Look for a section labeled "Tracking Information" or something similar. This is where you'll find details about the shipment.

7. Track Shipment

Find the tracking number associated with your order. Click on the tracking number or use a provided link to track your shipment.

8. External Carrier Website

In some cases, the tracking link may redirect you to the website of the shipping carrier (e.g., FedEx, UPS, USPS). If so, follow the link to the carrier's website.

9. Check Shipment Status

On the carrier's website, enter the tracking number if prompted, and view the real-time status and location of your shipment.

10. Delivery Estimate

Note the estimated delivery date provided by the carrier. Keep in mind that delivery times may vary.

11. Contact Support (if needed)

If you encounter any issues or have questions about your order's status, use the customer support options on the Zita Diamonds website to get in touch with the seller.